Ever wondered, The consequences of certain problems stick with you even when u are sure u got everything right, This often riddled me a lot.

This kinds of recurrent problems occur in many situations. Maybe some immediate solutions solved certain aspects of it but the problem persists and waiting to explode later like Dot com bubble.

It’s because we tend to ignore the threats that are far away from where we are. It works as it was by psychological design as Dan Kahneman refers to as “Lazy controller” as it affects attention and effort to make decisions

I always tried to dig deeper like a fine katana sword cuts through the rolled bamboo mat, but in reality, it’s more like a broken yacht in deep-sea lost it’s the way through and floating wherever the water current drives it.

It’s always an easy cake when u know where u are going and what you are doing i.e direction,

All u needed is a map/oracle that gives information whenever u needed it to understand the casualty of a particular problem.

Behold, 5 Whys Technique.

5-Why’s Framework - Origins

The procedure was initially evolved by Sakichi Toyoda and was utilized inside the Toyota Motor Corporation during the event of its assembling techniques.

It is a basic segment of critical thinking preparing, conveyed as a feature of the enlistment into the Toyota Production System.

The planner of the Toyota Production System, Taiichi Ohno, depicted the five whys strategy as “the premise of Toyota’s logical methodology by rehashing why multiple times the thought of the difficulty even as its answer seems to be clear.”

The device has seen broad use past Toyota, and is currently utilized inside Kaizen, lean assembling and 6 Sigma. In different organizations, it shows up in several structures.

Under Ricardo Semler, Semco rehearses “three whys” and widens the training to hide objective setting and dynamic.

When to Use It:

You can use 5 Whys for troubleshooting, quality improvement, and problem-solving, but it’s best when wont to resolve simple or moderately difficult problems.

It may not be suitable if you’d wish to tackle a fancy or critical problem. this is often actually because 5 Whys can lead you to pursue one track, or a limited number of tracks, of inquiry when, in fact, there may well be multiple causes.

This simple technique, however, can often direct you quickly to the basis explanation for a drag . So, whenever a system or process isn’t working properly, provides it a try before you start a more in-depth approach – and positively before you plan to develop an answer .

How to use It:

The model follows a series of simple seven-step process:

  1. Gather the Team

    Rationality is served by broader and more comprehensive frames

    Gather all the stakeholders who are visiting be either be at the cause or the effect of the choice that are to be made.Include a neutral element to cut back the conformity bias .

  2. Define the problem Statement

    If you’ll be able to, observe the matter in terms of action. you’ll Discuss it along with your team and write a quick, clear problem statement that you simply all agree on

  3. Ask the why?

    Ask your team why the problem is occurring.Asking “Why?” sounds simple, but answering it requires some serious deep thought. Search for answers that have to be consider things that have actually happened, not just guesses at what might need happened.

  4. Do it four times

For each of the answers that you simply generated in Step 3, ask further “whys” in succession ideally fourfold. Each time, frame the question in response to the solution you’ve just recorded.

  1. when to stop?

    You’ll know that you have found the basis explanation for the matter when asking “why” produces no more useful / further responses, and you’ll go no further.

  2. Report the Source / cause

    Now that you have found a minimum of one root cause, you wish to debate and agree on the counter-measures that may prevent the matter from happening.

  3. Monitor/Take Action

    Keep an in eye on how effectively your counter-measures solves the initial problem. you’ll must amend them, or replace them entirely.

Key Take Aways:

The 5 Whys strategy may be an easy, effective tool for uncovering the premise of a difficulty. you’ll use it in troubleshooting, problem-solving, and quality-improvement initiatives.

Start with a problem and ask why it’s occurring. make sure that your answer is grounded in fact, so ask the question again. Continue the strategy until you reach the premise explanation for the matter,

and you will identify a counter-measure which can prevent it from recurring. Bear in mind that this questioning process is best suited to simple or moderately difficult problems.

Prakash Sellathurai

Product Leadership | Ex-Entrepreneur